/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.visible{visibility:visible}.start{inset-inline-start:var(--spacing)}.hidden{display:none}.table{display:table}.table-row{display:table-row}}:root{--ink:#183247;--ink-soft:#637078;--navy:#143d50;--navy-2:#133f5d;--teal:#00a8b0;--teal-light:#e4f6f3;--decowell-cyan:#00a8b0;--blue:#6687c8;--coral:#d97c67;--gold:#b77d32;--cream:#fbf1e5;--paper:#fffaf4;--paper-deep:#f9eee1;--line:#eadfd4;--shadow:0 22px 60px #5b402a1c}*{box-sizing:border-box}html{scroll-behavior:smooth}body{background:var(--paper);color:var(--ink);margin:0;font-family:PingFang SC,Microsoft YaHei,Noto Sans CJK SC,Arial,sans-serif}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline-offset:2px;outline:3px solid #0f8a8347}.shell{width:min(1160px,100% - 40px);margin-inline:auto}.narrow-shell{width:min(760px,100% - 40px);margin-inline:auto}.employee-page{background:radial-gradient(circle at 80% 4%, #00a8b01c, transparent 25%), radial-gradient(circle at 8% 28%, #d97c671a, transparent 23%), linear-gradient(180deg, #fffdf9 0%, var(--paper) 38%, #fff7ee 100%);min-height:100vh;overflow:hidden}.site-header{border-bottom:1px solid #dac7b79e;justify-content:space-between;align-items:center;height:92px;display:flex}.brand{align-items:center;gap:13px;min-height:44px;display:inline-flex}.brand-divider{background:#ddcfc2;width:1px;height:34px}.voice-brand{flex-direction:column;display:flex}.voice-brand b{letter-spacing:2px;font-size:16px}.voice-brand small{color:#8a8179;letter-spacing:2px;margin-top:3px;font-size:7px}.decowell-lockup{color:var(--decowell-cyan);align-items:center;display:inline-flex}.decowell-name{flex-direction:column;display:flex}.decowell-name b{letter-spacing:1px;font-family:Arial,sans-serif;font-size:18px;line-height:1}.decowell-name small{color:#847d76;letter-spacing:1.5px;margin-top:5px;font-size:7px}.decowell-lockup.compact .decowell-name b{font-size:14px}.quiet-link{min-height:42px;color:var(--navy);background:#ffffff9e;border:1px solid #dfd1c5;border-radius:999px;align-items:center;padding:0 17px;font-size:13px;font-weight:700;transition:background .2s,border-color .2s,transform .2s;display:inline-flex}.quiet-link:hover{background:#eff9f7;border-color:#c8ddd9;transform:translateY(-1px)}.hero{grid-template-columns:1.16fr .84fr;align-items:center;gap:78px;min-height:500px;padding:68px 0 72px;display:grid}.eyebrow{color:var(--teal);letter-spacing:3px;align-items:center;gap:8px;font-size:12px;font-weight:800;display:inline-flex}.eyebrow:before{content:"";background:currentColor;width:26px;height:2px}.hero h1,.form-intro h1,.track-intro h1,.receipt-card h1{letter-spacing:-2px;margin:22px 0;font-family:Georgia,Songti SC,serif;font-size:clamp(44px,5.4vw,70px);font-weight:500;line-height:1.2}.hero-copy>p{max-width:650px;color:var(--ink-soft);margin:0;font-size:17px;line-height:1.9}.welcome-note{background:#fff7efdb;border:1px solid #f0d8ca;border-radius:18px;align-items:center;gap:14px;max-width:540px;margin-top:25px;padding:15px 18px;display:flex;box-shadow:0 12px 35px #a7694b12}.welcome-note>span{color:#b65f50;background:#f8ded2;border-radius:50%;flex:none;place-items:center;width:36px;height:36px;font-family:Georgia,Songti SC,serif;display:grid}.welcome-note p{flex-direction:column;margin:0;display:flex}.welcome-note b{color:#704f42;font-size:14px}.welcome-note small{color:#8a756a;margin-top:4px;font-size:12px;line-height:1.5}.trust-row{color:#68747a;flex-wrap:wrap;gap:10px 22px;margin-top:23px;font-size:13px;display:flex}.trust-row span:before{content:"✓";color:var(--teal);margin-right:7px;font-weight:900}.hero-signal{background:linear-gradient(145deg, #275668, var(--navy));color:#fff;border:1px solid #ffffff85;border-radius:32px 92px 32px 32px;flex-direction:column;justify-content:space-between;min-height:332px;padding:40px;display:flex;position:relative;overflow:hidden;box-shadow:22px 24px #f5dfd3}.hero-signal:before{content:"";background:#ffcfb21f;border-radius:50%;width:190px;height:190px;position:absolute;top:-75px;right:-64px}.hero-signal:after{content:"D";color:#ffdac217;font:700 260px/1 Arial,sans-serif;position:absolute;bottom:-68px;right:-15px}.hero-signal>*{z-index:1;position:relative}.signal-label{color:#91d8d2;letter-spacing:4px;font-size:11px}.sound-bars{align-items:center;gap:8px;height:130px;display:flex}.sound-bars i{opacity:.9;background:linear-gradient(#f4d8c8,#6cc8bd);border-radius:999px;flex:1;min-height:18px;max-height:105px}.sound-bars i:nth-child(2n){opacity:.45}.signal-note{color:#b7c8d2;font-size:13px;line-height:1.6}.entry-section{padding:86px 0 112px}.section-heading{align-items:flex-start;gap:25px;margin-bottom:34px;display:flex}.section-heading>span,.privacy-number{color:var(--teal);font-family:Georgia,serif;font-size:13px;font-style:italic}.section-heading h2{margin:-7px 0 8px;font-family:Georgia,Songti SC,serif;font-size:35px;font-weight:500}.section-heading p{color:var(--ink-soft);margin:0}.entry-grid{grid-template-columns:repeat(4,1fr);gap:18px;display:grid}.entry-card,.track-card{border:1px solid var(--line);background:#ffffffd1;border-radius:22px;flex-direction:column;min-height:196px;padding:28px;transition:transform .25s,box-shadow .25s,border-color .25s;display:flex;position:relative;box-shadow:0 8px 30px #573e2c0b}.entry-card:hover,.track-card:hover{box-shadow:var(--shadow);border-color:#0000;transform:translateY(-5px)}.entry-mark{background:var(--teal-light);width:48px;height:48px;color:var(--teal);border-radius:50%;place-items:center;font-family:Georgia,Songti SC,serif;font-size:20px;display:grid}.entry-card.blue .entry-mark{color:var(--blue);background:#edf1fa}.entry-card.coral .entry-mark{color:var(--coral);background:#fbe8df}.entry-card.gold .entry-mark{color:var(--gold);background:#f9edcf}.entry-mark.neutral{color:var(--navy);background:#f0eae3}.entry-text{flex-direction:column;margin-top:23px;padding-right:18px;display:flex}.entry-text strong{font-size:18px}.entry-text small{color:var(--ink-soft);margin-top:9px;font-size:13px;line-height:1.65}.entry-arrow{color:#95a4ac;font-size:21px;transition:transform .2s;position:absolute;bottom:25px;right:28px}.entry-card:hover .entry-arrow,.track-card:hover .entry-arrow{color:var(--teal);transform:translate(5px)}.track-card{background:#f8f2ebd1;flex-direction:row;align-items:center;min-height:auto;margin-top:18px}.track-card .entry-text{margin:0 0 0 18px}.track-card .entry-arrow{top:50%;bottom:auto;transform:translateY(-50%)}.track-card:hover .entry-arrow{transform:translate(5px,-50%)}.privacy-block{background:linear-gradient(135deg, #244f60, var(--navy));color:#fff;border-radius:32px 88px 32px 32px;grid-template-columns:40px 1fr 1.05fr;align-items:start;gap:42px;padding:72px;display:grid;box-shadow:0 28px 70px #25343a24}.eyebrow.light{color:#70d0c6}.privacy-block h2{margin:18px 0 0;font-family:Georgia,Songti SC,serif;font-size:clamp(30px,3.5vw,46px);font-weight:500;line-height:1.4}.privacy-list p{color:#cedae0;border-top:1px solid #ffffff29;grid-template-columns:38px 1fr;gap:18px;margin:0;padding:20px 0;font-size:14px;line-height:1.8;display:grid}.privacy-list p:last-child{border-bottom:1px solid #ffffff29}.privacy-list b{color:#70d0c6;font-family:Georgia,serif}.employee-footer{color:#8a8078;letter-spacing:1px;justify-content:space-between;align-items:center;min-height:150px;font-size:12px;display:flex}.form-page{padding-bottom:90px}.progress-line{background:#e8ecec;height:3px}.progress-line i{background:var(--teal);height:100%;transition:width .4s;display:block}.form-intro{padding:55px 0 35px}.back-link{color:var(--ink-soft);margin-bottom:48px;font-size:13px;display:block}.form-intro h1,.track-intro h1,.receipt-card h1{margin:17px 0;font-size:clamp(39px,6vw,58px)}.form-intro>p,.track-intro>p,.receipt-card>p{color:var(--ink-soft);font-size:16px;line-height:1.8}.privacy-note{border:1px solid #d8ebe7;border-left:3px solid var(--teal);color:#315f5d;background:#ebf8f5db;border-radius:0 14px 14px 0;margin-top:28px;padding:17px 20px;font-size:13px;line-height:1.75}.feedback-form{padding:15px 0 70px}.field-block{flex-direction:column;gap:10px;margin-bottom:27px;display:flex}.field-block label,.reply-form label{color:var(--ink);font-size:14px;font-weight:750}.field-block label b{color:var(--teal);font-size:11px}.field-block label span{color:#8a989f;font-size:11px;font-weight:500}.field-block input,.field-block select,.field-block textarea,.reply-form textarea,.track-form input{width:100%;color:var(--ink);background:#ffffffe0;border:1px solid #dfd5cb;border-radius:12px;padding:15px 16px;transition:border-color .2s,box-shadow .2s}.field-block textarea,.reply-form textarea{resize:vertical;line-height:1.75}.field-block input:focus,.field-block select:focus,.field-block textarea:focus,.track-form input:focus{border-color:var(--teal);outline:none;box-shadow:0 0 0 4px #0f8a8317}.field-block small{color:#87949b;font-size:11px}.two-column-fields{grid-template-columns:1fr 1fr;gap:20px;display:grid}.primary-button,.secondary-button{border:1px solid var(--navy);background:var(--navy);color:#fff;cursor:pointer;border-radius:999px;justify-content:center;align-items:center;min-height:50px;padding:0 27px;font-weight:750;transition:transform .2s,background .2s;display:inline-flex}.primary-button:hover{background:var(--teal);border-color:var(--teal);transform:translateY(-2px)}.primary-button:disabled{opacity:.6;cursor:wait}.secondary-button{color:var(--navy);background:#fff}.submit-button{width:100%;min-height:58px;margin-top:5px}.submit-disclaimer{color:#8b989f;text-align:center;max-width:570px;margin:18px auto 0;font-size:11px;line-height:1.7}.form-error{color:#a44032;background:#fff0ed;border-radius:3px;padding:13px 16px;font-size:13px}.pii-reminder{color:#775b2d;background:#fff3df;margin:2px 0 0;padding:11px 13px;font-size:12px;line-height:1.6}.survey-form{padding-top:5px}.survey-question{border:1px solid var(--line);background:#ffffffd6;border-radius:18px;margin:0 0 22px;padding:26px;box-shadow:0 8px 26px #573e2c0a}.survey-question legend{width:100%;color:var(--ink);padding:0;font-size:15px;font-weight:750;line-height:1.65}.survey-question legend>span{color:var(--teal);margin-right:12px;font:italic 12px Georgia,serif}.survey-question legend>b{color:var(--teal);margin-left:8px;font-size:10px}.score-scale{grid-template-columns:repeat(5,1fr);gap:8px;margin-top:20px;display:grid}.score-scale label{cursor:pointer;text-align:center;min-width:0}.score-scale input{opacity:0;pointer-events:none;position:absolute}.score-scale span{color:#60717a;background:#f8faf9;border:1px solid #ccd7da;border-radius:3px;place-items:center;min-height:48px;font-weight:800;transition:all .2s;display:grid}.score-scale small{color:#89969c;margin-top:7px;font-size:9px;line-height:1.4;display:block}.score-scale input:checked+span{border-color:var(--teal);background:var(--teal);color:#fff;box-shadow:0 0 0 3px #00a8b01f}.score-scale input:focus-visible+span{outline-offset:2px;outline:3px solid #0f8a8340}.enps-scale{grid-template-columns:repeat(11,1fr);gap:5px}.enps-scale span{min-height:42px}.scale-anchors{color:#87949b;justify-content:space-between;margin-top:8px;display:flex}.survey-meta{margin-top:32px}.receipt-card{text-align:center;padding:80px 0}.success-mark{background:var(--teal);color:#fff;border-radius:50%;place-items:center;width:68px;height:68px;margin:0 auto 26px;font-size:30px;display:grid}.credential-box{background:var(--navy);color:#fff;text-align:left;border-radius:4px;grid-template-columns:1fr 1.5fr;align-items:center;gap:10px 25px;margin:36px 0 24px;padding:30px;display:grid}.credential-box label{color:#9fb4bf;font-size:12px}.credential-box strong,.credential-box code{letter-spacing:2px;font-family:ui-monospace,Consolas,monospace;font-size:22px}.button-row{justify-content:center;gap:12px;display:flex}.text-link{color:var(--teal);margin-top:30px;font-weight:700;display:inline-block}.track-layout{grid-template-columns:1fr 1fr;align-items:center;gap:65px;min-height:calc(100vh - 92px);padding:60px 0 100px;display:grid}.track-intro .back-link{margin-bottom:65px}.track-form{box-shadow:var(--shadow);border:1px solid var(--line);background:#ffffffe0;border-radius:24px;padding:38px}.full-button{width:100%}.loading-state,.empty-state{min-height:60vh;color:var(--ink-soft);flex-direction:column;justify-content:center;align-items:center;display:flex}.empty-state h1{color:var(--ink);font-family:Georgia,serif;font-size:40px}.empty-state .primary-button{margin-top:18px}.detail-page{padding-bottom:90px}.detail-head{justify-content:space-between;align-items:flex-start;gap:30px;padding:60px 0 45px;display:flex}.detail-head h1{margin:16px 0;font-family:Georgia,Songti SC,serif;font-size:42px;font-weight:500}.detail-head p{max-width:760px;color:var(--ink-soft);white-space:pre-wrap;line-height:1.85}.status-badge{background:var(--teal-light);color:var(--teal);border-radius:999px;flex:none;padding:9px 15px;font-size:12px;font-weight:800}.status-badge.closed{color:#5c6a72;background:#e9edf0}.timeline-card{border:1px solid var(--line);background:#fff;padding:30px 38px}.timeline-card h2,.conversation-card h2,.issue-panel h2{margin:0 0 25px;font-size:17px}.status-timeline{grid-template-columns:repeat(5,1fr);display:grid}.status-timeline div{color:#9ba7ad;align-items:center;gap:9px;font-size:12px;display:flex;position:relative}.status-timeline div:after{content:"";z-index:0;background:#dde4e6;height:1px;position:absolute;top:15px;left:32px;right:5px}.status-timeline div:last-child:after{display:none}.status-timeline i{z-index:1;background:#edf1f2;border-radius:50%;place-items:center;width:30px;height:30px;font-style:normal;display:grid;position:relative}.status-timeline .done{color:var(--teal);font-weight:700}.status-timeline .done i{background:var(--teal);color:#fff}.detail-grid{grid-template-columns:1.5fr .7fr;gap:22px;margin-top:22px;display:grid}.conversation-card,.issue-panel{border:1px solid var(--line);background:#fff;padding:34px}.message{background:#edf7f5;border-radius:3px 16px 16px;max-width:82%;margin-bottom:15px;padding:16px 18px}.message.employee{background:#eef2f9;border-radius:16px 3px 16px 16px;margin-left:auto}.message b{color:var(--teal);font-size:11px}.message p{margin:7px 0;line-height:1.7}.message small{color:#8a989e;font-size:10px}.muted{color:#87969d;font-size:13px;line-height:1.7}.reply-form{border-top:1px solid var(--line);flex-direction:column;gap:12px;margin-top:28px;padding-top:25px;display:flex}.reply-form .primary-button{align-self:flex-start}.issue-panel article{border-top:1px solid var(--line);padding:18px 0}.issue-panel article small{color:var(--teal)}.issue-panel article h3{margin:8px 0}.issue-panel article p{color:var(--ink-soft);font-size:13px;line-height:1.7}.issue-panel article span{font-size:11px;font-weight:800}.safety-reminder{background:var(--cream);color:#746c5f;margin-top:25px;padding:16px;font-size:12px;line-height:1.7}.admin-layout{background:#f2f5f6;grid-template-columns:236px 1fr;min-height:100vh;display:grid}.admin-sidebar{background:var(--navy);color:#fff;flex-direction:column;height:100vh;padding:30px 22px 24px;display:flex;position:sticky;top:0}.admin-brand{grid-template-rows:auto auto auto;grid-template-columns:1fr;align-items:center;margin:0 6px 35px;display:grid}.admin-brand .decowell-lockup{color:#54d5d9;margin-bottom:13px}.admin-brand .decowell-name b{color:#54d5d9}.admin-brand b{letter-spacing:2px;font-size:15px}.admin-brand small{color:#8ea8b7;letter-spacing:2px;font-size:7px}.admin-sidebar nav{flex-direction:column;gap:7px;display:flex}.admin-sidebar nav a{color:#adc0ca;border-radius:4px;align-items:center;gap:12px;min-height:44px;padding:12px 14px;font-size:13px;display:flex}.admin-sidebar nav a:hover,.admin-sidebar nav a.active{color:#fff;background:#ffffff17}.admin-sidebar nav i{color:#6fcfc4;text-align:center;width:20px;font-size:17px;font-style:normal}.admin-privacy{background:#ffffff0a;border:1px solid #ffffff1f;margin-top:auto;padding:17px}.admin-privacy b{color:#65d0c3;font-size:11px}.admin-privacy p{color:#9cb1bc;margin:8px 0 0;font-size:10px;line-height:1.7}.admin-user{align-items:center;gap:10px;padding:21px 5px 0;display:flex}.admin-user>span{width:34px;height:34px;color:var(--navy);background:#dce9ea;border-radius:50%;place-items:center;font-weight:800;display:grid}.admin-user p{flex-direction:column;margin:0;display:flex}.admin-user b{font-size:11px}.admin-user small{color:#809ca9;margin-top:3px;font-size:9px}.admin-content{min-width:0;padding:42px 45px 70px}.admin-page-head{justify-content:space-between;align-items:flex-end;margin-bottom:32px;display:flex}.admin-page-head>div>span,.panel-head>div>span{color:var(--teal);letter-spacing:3px;font-size:9px;font-weight:900}.admin-page-head h1{margin:7px 0 8px;font-family:Georgia,Songti SC,serif;font-size:34px;font-weight:500}.admin-page-head p{color:#6f8089;margin:0;font-size:13px}.admin-page-head time{color:#75868f;font-size:12px}.admin-page-head.compact{margin-bottom:22px}.admin-back{color:var(--teal);margin-bottom:10px;font-size:12px;display:inline-block}.metric-grid{grid-template-columns:repeat(4,1fr);gap:14px;display:grid}.metric-grid article{background:#fff;border:1px solid #e0e6e8;flex-direction:column;min-height:145px;padding:23px;display:flex}.metric-grid article>span{color:#677983;font-size:11px}.metric-grid strong{margin:12px 0 4px;font-family:Georgia,serif;font-size:38px;font-weight:500}.metric-grid small{color:#8d9aa0;margin-top:auto;font-size:10px}.metric-grid .danger{border-top:3px solid var(--coral)}.metric-grid .danger strong{color:#d95d49}.dashboard-grid{grid-template-columns:.8fr 1.2fr;gap:16px;margin-top:16px;display:grid}.admin-panel{background:#fff;border:1px solid #e0e6e8;padding:25px}.panel-head{justify-content:space-between;align-items:flex-end;margin-bottom:23px;display:flex}.panel-head h2{margin:5px 0 0;font-size:17px}.panel-head>a{color:var(--teal);font-size:11px;font-weight:700}.bar-list>div{margin:18px 0}.bar-list p{justify-content:space-between;margin:0 0 8px;font-size:12px;display:flex}.bar-list i{background:#edf1f2;border-radius:9px;height:6px;display:block;overflow:hidden}.bar-list em{background:linear-gradient(to right, var(--teal), #5dc8bb);height:100%;display:block}.latest-list>a{border-top:1px solid #edf0f1;grid-template-columns:minmax(130px,.6fr) 1fr 70px;align-items:center;gap:15px;padding:15px 0;display:grid}.latest-list>a>div{grid-template-columns:10px 1fr;align-items:center;display:grid}.latest-list>a b{font-size:12px}.latest-list>a small{color:#9aa6ab;grid-column:2;margin-top:3px;font-size:9px}.latest-list>a p{color:#64757e;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:11px;overflow:hidden}.latest-list time{color:#91a0a6;text-align:right;font-size:10px}.sensitivity-dot{background:#64bdb5;border-radius:50%;width:6px;height:6px;display:block}.sensitivity-dot.management{background:#e6a343}.sensitivity-dot.high{background:var(--coral)}.admin-empty,.admin-loading{color:#829198;text-align:center;padding:40px 10px;font-size:12px}.table-panel{padding:0;overflow:hidden}.filter-bar{border-bottom:1px solid #e5eaec;flex-wrap:wrap;gap:10px;padding:17px;display:flex}.filter-bar input,.filter-bar select{background:#f8fafb;border:1px solid #d8e0e2;min-height:44px;padding:0 13px;font-size:11px}.filter-bar input{flex:1}.filter-bar label{color:#839198;align-items:center;gap:4px;font-size:9px;display:flex}.filter-bar label input{width:125px}.merge-theme-bar{background:#e7f4f2;grid-template-columns:auto 1fr 1.4fr .7fr auto;align-items:center;gap:8px;padding:13px 17px;display:grid}.merge-theme-bar b{color:var(--teal);font-size:10px}.merge-theme-bar input,.merge-theme-bar select{border:1px solid #cddedd;min-height:44px;padding:7px 10px;font-size:10px}.feedback-table{min-width:780px}.table-row{color:#52636d;border-bottom:1px solid #edf0f1;grid-template-columns:2.3fr .8fr .8fr .7fr .7fr;align-items:center;gap:14px;min-height:69px;padding:10px 20px;font-size:11px;display:grid}.table-row:not(.table-head):hover{background:#f7faf9}.table-row>span:first-child{flex-direction:column;min-width:0;display:flex}.table-row b{color:var(--ink);font-size:12px}.table-row small{color:#89979e;text-overflow:ellipsis;white-space:nowrap;margin-top:4px;font-size:9px;overflow:hidden}.selectable-feedback{grid-template-columns:20px minmax(0,1fr);align-items:center;display:grid!important}.selectable-feedback input{width:14px}.selectable-feedback a{flex-direction:column;min-width:0;display:flex}.selectable-feedback b i{color:var(--teal);background:#e7f4f2;border-radius:999px;margin-left:7px;padding:3px 6px;font-size:7px;font-style:normal}.table-head{color:#87969d;letter-spacing:1px;background:#f7f9fa;min-height:42px;font-size:9px;font-weight:800}.sensitivity-tag{color:var(--teal);background:#e6f4f1;border-radius:999px;padding:5px 8px;font-style:normal;display:inline-flex}.sensitivity-tag.management{color:#9a651d;background:#fff4df}.sensitivity-tag.high{color:#bd4e3c;background:#fff0ed}.case-layout{grid-template-columns:minmax(0,1.55fr) 330px;gap:16px;display:grid}.admin-notice{color:#236d67;background:#dcf1ed;grid-column:1/-1;padding:12px 16px;font-size:11px}.privacy-warning{color:#775b2d;background:#fff3df;gap:14px;padding:13px 16px;font-size:11px;display:flex}.privacy-warning span{color:#8e7349}.original-feedback,.case-conversation{background:#fff;border:1px solid #e0e6e8;margin-top:14px;padding:27px}.original-feedback>span{color:var(--teal);letter-spacing:2px;font-size:9px;font-weight:800}.original-feedback h2{margin:10px 0 18px;font-size:18px}.original-feedback>p{color:#344b59;white-space:pre-wrap;font-size:14px;line-height:1.9}.original-feedback blockquote{border-left:3px solid var(--teal);color:#42645f;background:#edf7f5;margin:22px 0;padding:16px 20px;font-size:12px;line-height:1.7}.original-feedback blockquote b{color:var(--teal);margin-bottom:4px;display:block}.analysis-card{background:#eef8f8;border:1px solid #d5eeee;margin-top:14px;padding:20px 24px}.analysis-card>div:first-child{color:var(--teal);letter-spacing:1px;justify-content:space-between;align-items:center;font-size:10px;font-weight:800;display:flex}.analysis-card p{color:#405963;margin:13px 0;font-size:12px;line-height:1.75}.analysis-card i{color:#537079;background:#fff;border-radius:999px;margin:0 7px 5px 0;padding:5px 8px;font-size:9px;font-style:normal;display:inline-flex}.analysis-card small{color:#a06228;margin-top:9px;display:block}.analysis-card b{color:#57716e;text-transform:uppercase;background:#dceae9;border-radius:999px;padding:4px 8px;font-size:9px}.analysis-card b.risk-high,.analysis-card b.risk-critical{color:#b54f3c;background:#ffe5df}.metadata-grid{border-top:1px solid #e6ebec;grid-template-columns:repeat(4,1fr);gap:10px;margin-top:25px;padding-top:18px;display:grid}.metadata-grid span{font-size:11px}.metadata-grid small{color:#94a0a6;margin-bottom:5px;font-size:9px;display:block}.case-conversation h2{margin:0 0 20px;font-size:16px}.case-message{background:#edf6f4;border-radius:3px 13px 13px;max-width:78%;margin:12px 0;padding:14px 16px}.case-message.admin{background:#edf1f8;border-radius:13px 3px 13px 13px;margin-left:auto}.case-message b{color:var(--teal);font-size:9px}.case-message p{margin:6px 0;font-size:12px;line-height:1.7}.case-message small{color:#8e9ba1;font-size:8px}.case-conversation form{border-top:1px solid #e3e8ea;flex-direction:column;gap:10px;margin-top:24px;padding-top:20px;display:flex}.case-conversation textarea,.compact-panel input,.compact-panel select,.compact-panel textarea{resize:vertical;border:1px solid #d5dddf;width:100%;min-height:44px;padding:11px;font-size:11px}.admin-primary{background:var(--navy);color:#fff;cursor:pointer;border:0;border-radius:2px;min-height:44px;padding:0 17px;font-size:11px;font-weight:800}.case-conversation .admin-primary{align-self:flex-end}.case-sidebar{flex-direction:column;gap:14px;display:flex}.compact-panel{padding:20px}.compact-panel h3{margin:0 0 18px;font-size:14px}.compact-panel label{color:#65767f;flex-direction:column;gap:7px;margin:13px 0;font-size:10px;font-weight:700;display:flex}.inline-fields{grid-template-columns:.5fr 1.5fr;gap:10px;display:grid}.checkbox-label{align-items:center;flex-direction:row!important}.checkbox-label input{width:auto}.linked-issue{border-top:1px solid #e7ebed;grid-template-columns:1fr auto;gap:4px;padding:10px 0;display:grid}.linked-issue b{color:var(--teal);font-size:9px}.linked-issue span{grid-column:1/-1;font-size:11px}.linked-issue small{font-size:9px}.issue-board{grid-template-columns:repeat(4,1fr);align-items:start;gap:12px;display:grid}.issue-column{background:#e8edef;min-height:440px;padding:13px}.issue-column-head{justify-content:space-between;padding:5px 3px 15px;font-size:11px;display:flex}.issue-column-head span{background:#d4dee1;border-radius:50%;place-items:center;width:20px;height:20px;font-size:9px;display:grid}.issue-column article{background:#fff;border:1px solid #dfe5e7;margin-bottom:10px;padding:16px}.issue-column article small{color:var(--teal);font-size:8px}.settings-grid{grid-template-columns:1fr 1.2fr;gap:16px;display:grid}.settings-grid>.admin-notice,.settings-admin{grid-column:1/-1}.setting-row{border-top:1px solid #edf0f1;grid-template-columns:1fr 90px 60px;align-items:center;gap:9px;padding:10px 0;font-size:11px;display:grid}.setting-row input,.settings-options input,.admin-editor input,.admin-editor select{border:1px solid #d5dddf;min-height:44px;padding:7px 9px}.retention-button{margin-top:14px}.settings-options form{border-top:1px solid #edf0f1;grid-template-columns:42px 1fr 60px 42px;align-items:center;gap:8px;padding:7px 0;font-size:10px;display:grid}.settings-options button{color:var(--teal);cursor:pointer;background:0 0;border:0;font-weight:700}.admin-editor{grid-template-columns:1.1fr .7fr .7fr 1.2fr .6fr auto auto;align-items:center;gap:8px;display:grid}.admin-user-list{grid-template-columns:repeat(3,1fr);gap:10px;margin-top:18px;display:grid}.admin-user-list>div{background:#f4f7f7;flex-direction:column;padding:13px;display:flex}.admin-user-list b{font-size:11px}.admin-user-list span,.admin-user-list small{color:#75868e;margin-top:4px;font-size:9px}.analytics-grid{grid-template-columns:1fr 1fr}.panel-head>small{color:#8a989f;font-size:9px}.trend-chart{border-bottom:1px solid #dfe6e7;align-items:flex-end;gap:12px;height:230px;padding:18px 3px 0;display:flex}.trend-chart>div{flex-direction:column;flex:1;justify-content:flex-end;align-items:center;gap:5px;height:100%;display:flex}.trend-chart i{background:linear-gradient(to top, var(--teal), #70d7d9);border-radius:3px 3px 0 0;width:min(34px,80%);min-height:8px}.trend-chart b{font-size:9px}.trend-chart small{color:#89989f;writing-mode:vertical-rl;min-height:26px;font-size:8px}.tag-cloud{flex-wrap:wrap;gap:9px;display:flex}.tag-cloud span{color:#326f6d;background:#e7f6f5;border-radius:999px;align-items:center;gap:7px;padding:8px 11px;font-size:10px;display:inline-flex}.tag-cloud b{color:var(--teal)}.cluster-list p{color:#61737c;border-top:1px solid #edf0f1;justify-content:space-between;gap:15px;margin:0;padding:11px 0;font-size:10px;display:flex}.cluster-list b{color:var(--teal)}.satisfaction-grid{grid-template-columns:1fr 1fr}.satisfaction-gate{text-align:center;margin-top:14px;padding:45px}.satisfaction-gate>span{color:var(--teal);letter-spacing:3px;font-size:9px;font-weight:800}.satisfaction-gate h2{margin:13px 0 8px;font-family:Georgia,Songti SC,serif;font-size:28px;font-weight:500}.satisfaction-gate p{color:#73828a;max-width:620px;margin:auto;font-size:12px;line-height:1.8}.dimension-list>div{margin:17px 0}.dimension-list p{color:#5f717a;justify-content:space-between;margin:0 0 7px;font-size:11px;display:flex}.dimension-list i{background:#edf1f2;border-radius:9px;height:8px;display:block;overflow:hidden}.dimension-list em{border-radius:inherit;background:linear-gradient(to right, var(--teal), #70d7d9);height:100%;display:block}.satisfaction-trend b{color:var(--navy)}.center-satisfaction-list p{border-top:1px solid #edf0f1;grid-template-columns:1fr auto auto;align-items:center;gap:12px;margin:0;padding:13px 0;display:grid}.center-satisfaction-list span{color:#60727b;font-size:11px}.center-satisfaction-list b{color:var(--teal);font-size:11px}.center-satisfaction-list small{color:#8b989e;font-size:9px}.theme-grid{grid-template-columns:repeat(3,1fr);gap:14px;display:grid}.theme-card{background:#fff;border:1px solid #e0e6e8;flex-direction:column;min-height:210px;padding:23px;display:flex}.theme-card>div,.theme-card footer{justify-content:space-between;align-items:center;gap:10px;display:flex}.theme-card small{color:var(--teal);font-size:9px;font-weight:800}.theme-card i{color:#3d7772;background:#e9f5f3;border-radius:999px;padding:4px 7px;font-size:8px;font-style:normal}.theme-card h2{margin:22px 0 8px;font-size:16px}.theme-card p{color:#6f7e85;margin:0;font-size:11px;line-height:1.7}.theme-card footer{color:#8a989f;margin-top:auto;padding-top:18px;font-size:9px}.theme-card footer time{margin-left:auto}.theme-detail-grid{grid-template-columns:minmax(0,1fr) 330px;gap:16px;display:grid}.theme-detail-grid>.admin-notice{grid-column:1/-1}.theme-detail-grid>aside{flex-direction:column;gap:14px;display:flex}.theme-title-row{justify-content:space-between;gap:22px;padding-bottom:20px;display:flex}.theme-title-row small{color:var(--teal);font-size:9px}.theme-title-row h2{margin:8px 0}.theme-title-row p{color:#65767f;line-height:1.7}.theme-title-row>b{color:var(--teal);white-space:nowrap;font-size:11px}.theme-feedback-list>a{border-top:1px solid #edf0f1;grid-template-columns:1fr auto auto;align-items:center;gap:14px;padding:14px 0;display:grid}.theme-feedback-list div{flex-direction:column;display:flex}.theme-feedback-list b{font-size:11px}.theme-feedback-list span,.theme-feedback-list small{color:#849198;font-size:9px}.theme-feedback-list i{color:var(--teal);font-size:9px;font-style:normal}.analysis-insights{border-top:1px solid #d9eceb;grid-template-columns:1fr 1fr;gap:7px 20px;margin-top:15px;padding-top:12px;display:grid!important}.analysis-insights p{flex-direction:column;margin:0;display:flex}.analysis-insights b{color:#74908e;background:0 0;padding:0}.analysis-insights strong{color:#325a58}.analysis-insights small{grid-column:1/-1}.related-theme{flex-direction:column;gap:9px;margin-top:14px;display:flex}.related-theme>span{color:var(--teal);letter-spacing:1px;font-size:9px}.related-theme a{color:#61727a;border-top:1px solid #edf0f1;justify-content:space-between;gap:10px;padding-top:9px;font-size:10px;display:flex}.related-theme a b{color:var(--teal);margin-right:auto}.report-toolbar{justify-content:space-between;align-items:center;margin-bottom:14px;padding:15px 20px;display:flex}.report-toolbar label{color:#64747d;align-items:center;gap:10px;font-size:10px;font-weight:700;display:flex}.report-toolbar input{border:1px solid #d5dddf;min-height:44px;padding:9px}.report-toolbar a{place-items:center;display:grid}.report-cover{background:linear-gradient(135deg, var(--navy), #17485a);color:#fff;border-left:6px solid var(--teal);margin-bottom:14px;padding:34px}.report-cover span{color:#63d2d2;letter-spacing:3px;font-size:9px}.report-cover h2{margin:12px 0 8px;font-family:Georgia,Songti SC,serif;font-size:25px;font-weight:500}.report-cover p{color:#a7c0ca;letter-spacing:2px;margin:0;font-size:11px}.report-grid{grid-template-columns:1fr 1fr}.report-ranking p,.center-trend-list p{border-top:1px solid #edf0f1;grid-template-columns:28px 1fr auto;align-items:center;gap:10px;margin:0;padding:11px 0;display:grid}.report-ranking i{width:22px;height:22px;color:var(--teal);background:#e7f4f2;border-radius:50%;place-items:center;font-size:9px;font-style:normal;display:grid}.report-ranking span,.center-trend-list span{color:#61727a;font-size:11px}.report-ranking b,.center-trend-list b{color:var(--navy);font-size:12px}.report-signal-grid{grid-template-columns:1fr 1fr;gap:10px;display:grid}.report-signal-grid p{background:#f4f8f8;flex-direction:column;margin:0;padding:18px;display:flex}.report-signal-grid b{color:var(--teal);font-family:Georgia,serif;font-size:24px}.report-signal-grid span{color:#75858d;margin-top:6px;font-size:9px}.center-trend-list p{grid-template-columns:1fr auto 48px}.center-trend-list i{color:#8d989d;text-align:right;font-size:9px;font-style:normal}.center-trend-list i.up{color:#d16954}.center-trend-list i.down{color:#378a7f}.audit-table>div{border-top:1px solid #edf0f1;grid-template-columns:145px 1.2fr .8fr 1fr;align-items:center;gap:10px;padding:10px 0;font-size:9px;display:grid}.audit-table time,.audit-table small{color:#829199}.audit-table b{font-size:9px}.issue-column article h3{margin:9px 0;font-size:12px;line-height:1.5}.issue-column article p{color:#708089;font-size:10px}.issue-column article div{color:#89969c;justify-content:space-between;margin-top:15px;font-size:9px;display:flex}.issue-notice{margin-bottom:12px}.issue-update{border-top:1px solid #e8ecee;margin-top:13px;padding-top:11px}.issue-update summary{color:var(--teal);cursor:pointer;font-size:9px;font-weight:800}.issue-update form{margin-top:10px}.issue-update label{color:#708089;flex-direction:column;gap:4px;margin:8px 0;font-size:9px;display:flex}.issue-update input,.issue-update select,.issue-update textarea{resize:vertical;border:1px solid #d8e0e2;width:100%;min-height:44px;padding:7px;font-size:9px}.access-denied{text-align:center;place-content:center;min-height:100vh;display:grid}@media (width<=980px){.hero{grid-template-columns:1fr;gap:35px}.hero-signal{min-height:250px}.entry-grid{grid-template-columns:1fr}.entry-card{min-height:145px}.privacy-block{grid-template-columns:25px 1fr;padding:48px 35px}.privacy-list{grid-column:2}.admin-layout{grid-template-columns:76px 1fr}.admin-sidebar{padding-inline:12px}.admin-brand{margin-inline:6px;display:flex}.admin-brand b,.admin-brand small,.admin-sidebar nav a:not(.active){font-size:0}.admin-brand .decowell-name b{letter-spacing:.3px;font-size:10px}.admin-sidebar nav a{justify-content:center;padding-inline:8px}.admin-sidebar nav a.active{flex-direction:column;gap:3px;font-size:9px}.admin-privacy,.admin-user p{display:none}.admin-user{justify-content:center}.metric-grid{grid-template-columns:repeat(2,1fr)}.dashboard-grid,.case-layout{grid-template-columns:1fr}.issue-board{grid-template-columns:repeat(2,1fr)}.settings-grid{grid-template-columns:1fr}.theme-grid{grid-template-columns:repeat(2,1fr)}.theme-detail-grid{grid-template-columns:1fr}.settings-grid>.admin-panel{grid-column:1}.admin-editor,.admin-user-list{grid-template-columns:repeat(2,1fr)}.audit-table{overflow-x:auto}.audit-table>div{min-width:690px}}@media (width<=680px){.shell,.narrow-shell{width:min(100% - 28px,1160px)}.site-header{height:75px}.brand{gap:8px}.decowell-name b{font-size:12px}.decowell-name small{display:none}.brand-divider{height:27px}.voice-brand b{letter-spacing:1px;font-size:12px}.voice-brand small{letter-spacing:1px;font-size:6px}.quiet-link{font-size:12px}.hero{min-height:auto;padding:46px 0 66px}.hero h1{letter-spacing:-1px;font-size:42px}.hero-copy>p{font-size:15px}.welcome-note{align-items:flex-start;padding:14px}.hero-signal{border-radius:24px 62px 24px 24px;padding:28px;box-shadow:10px 12px #f5dfd3}.entry-section{padding:65px 0 75px}.entry-card,.track-card{padding:22px}.track-card{align-items:flex-start}.track-card .entry-text{padding-right:30px}.privacy-block{border-radius:24px 52px 24px 24px;grid-template-columns:1fr;width:calc(100% - 20px);padding:50px 25px}.privacy-number{display:none}.privacy-list{grid-column:1}.employee-footer{text-align:center;flex-direction:column;justify-content:center;gap:10px;min-height:120px}.two-column-fields,.track-layout,.detail-grid{grid-template-columns:1fr}.track-layout{gap:20px;padding-top:30px}.track-intro .back-link{margin-bottom:35px}.credential-box{text-align:center;grid-template-columns:1fr}.credential-box label{margin-top:8px}.button-row{flex-direction:column}.detail-head{flex-direction:column;padding-top:35px}.timeline-card{padding:24px 18px;overflow-x:auto}.status-timeline{min-width:560px}.conversation-card,.issue-panel{padding:24px 20px}.admin-layout{display:block}.admin-sidebar{flex-direction:row;align-items:center;width:100%;height:auto;padding:13px 14px;position:static;overflow-x:auto}.admin-brand{margin:0 15px 0 0}.admin-brand>span{width:auto;height:auto}.admin-brand .decowell-name b{font-size:12px}.admin-sidebar nav{flex-direction:row}.admin-sidebar nav a,.admin-sidebar nav a.active{flex-direction:row;padding:8px 10px;font-size:0}.admin-sidebar nav i{font-size:18px}.admin-user{display:none}.admin-content{padding:27px 14px 50px}.admin-page-head{flex-direction:column;align-items:flex-start;gap:10px}.metric-grid{grid-template-columns:1fr 1fr;gap:8px}.metric-grid article{min-height:125px;padding:17px}.metric-grid strong{font-size:31px}.table-panel{overflow-x:auto}.merge-theme-bar{grid-template-columns:auto 1fr 1.3fr .8fr auto;min-width:780px}.issue-board{display:flex;overflow-x:auto}.issue-column{min-width:270px}.metadata-grid{grid-template-columns:repeat(2,1fr)}.admin-editor,.admin-user-list{grid-template-columns:1fr}.settings-options form{grid-template-columns:36px 1fr 52px 38px}.theme-grid,.report-grid,.satisfaction-grid{grid-template-columns:1fr}.report-toolbar{flex-direction:column;align-items:stretch;gap:10px}.survey-question{padding:22px 16px}.score-scale{gap:5px}.score-scale small{font-size:8px}.enps-scale{grid-template-columns:repeat(6,1fr)}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important}}